Refund policy

Returns & Exchanges

We want you to feel confident shopping with AmberBloom. If something isn't right, we're happy to help.

30-Day Return Window
You may return most items within 30 days of delivery for a full refund to your original payment method, or exchange for a different size or color.

Condition of Returns
To be eligible for a return, items must be:
- Unworn, unwashed, and in original condition
- With original tags and packaging attached

For hygiene reasons, intimate apparel (including nursing and postpartum garments) can only be returned if the hygiene liner or seal is intact and unremoved. This does not affect your statutory rights if an item arrives defective or damaged.

How to Start a Return
Email us at helloamberbloomm@gmail.com with your order number and the item(s) you'd like to return. We'll send you return instructions within 1-2 business days.

Refunds
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed within 5-7 business days back to your original payment method.

Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with a photo of the item, and we'll arrange a free replacement or full refund — no return shipping needed.